Return Policy
Return Policy - Pudim Lovers
Last Updated: 10/29/2024
At Pudim Lovers, our priority is customer satisfaction. If you are not satisfied with your purchase, we offer a return policy that aligns with Google's merchandising platform requirements and Montgomery County, Maryland regulations.
1. Return Conditions
• Return Period: We accept returns within 1 day of receiving the product.
• Product Condition: Products must be unopened, in their original packaging, and with all accessories included.
• Proof of Purchase: You must present your receipt or proof of purchase to process your return.
2. Items Not Eligible for Returns
We do not accept returns of:
• Products that have been consumed or damaged.
• Custom or made-to-order products.
• Sale or clearance items.
3. Return Process
To initiate the return process:
1. Contact our customer service team by email at pudimlover.dmv@gmail.com or by phone at +1 (240) 438-0478.
2. Provide the reason for the return and provide your order number.
3. Follow the instructions provided by our team to return the product.
4. Refund
• Refund Method: Refunds will be made to the same payment method used for the purchase.
• Processing Time: Refunds will be processed within 14 days of receiving the returned item.
5. Exchanges
For exchanges, follow the same return process and then place a new order for the desired item.
6. Contact
For more information, please contact our customer service:
• Email: [email@pudimlovers.com]
• Phone: +1 (240) 438-0478
• Address: 3028 Bel Pre Rd, Silver Spring, Maryland, 20906
Thank you for choosing Pudim Lovers! We are here to make sure your experience is the best possible.
Last Updated: 10/29/2024
At Pudim Lovers, our priority is customer satisfaction. If you are not satisfied with your purchase, we offer a return policy that aligns with Google's merchandising platform requirements and Montgomery County, Maryland regulations.
1. Return Conditions
• Return Period: We accept returns within 1 day of receiving the product.
• Product Condition: Products must be unopened, in their original packaging, and with all accessories included.
• Proof of Purchase: You must present your receipt or proof of purchase to process your return.
2. Items Not Eligible for Returns
We do not accept returns of:
• Products that have been consumed or damaged.
• Custom or made-to-order products.
• Sale or clearance items.
3. Return Process
To initiate the return process:
1. Contact our customer service team by email at pudimlover.dmv@gmail.com or by phone at +1 (240) 438-0478.
2. Provide the reason for the return and provide your order number.
3. Follow the instructions provided by our team to return the product.
4. Refund
• Refund Method: Refunds will be made to the same payment method used for the purchase.
• Processing Time: Refunds will be processed within 14 days of receiving the returned item.
5. Exchanges
For exchanges, follow the same return process and then place a new order for the desired item.
6. Contact
For more information, please contact our customer service:
• Email: [email@pudimlovers.com]
• Phone: +1 (240) 438-0478
• Address: 3028 Bel Pre Rd, Silver Spring, Maryland, 20906
Thank you for choosing Pudim Lovers! We are here to make sure your experience is the best possible.